This policy explains how Desire Gourmet Private Limited (“Desire”, “we”, “us”) collects and uses personal data through desirefoods.in. We process personal data in line with India’s Digital Personal Data Protection Act, 2023, and other applicable laws.
Who we are
Desire Gourmet Private Limited, Rohisa, Mahuva–Bhavnagar National Highway, Mahuva 364290, Dist. Bhavnagar, Gujarat, India. Contact: info@desirefoods.in · +91 99987 43333.
What we collect
- Enquiry details you give us: name, company, email, phone, country, buyer type, product, quantity, packing needs, your message and any file you attach.
- Technical details: the page you enquired from, the website that referred you, campaign tags in the link (UTM), device type, and an anonymised form of your IP address used to prevent spam.
- Analytics (only if enabled and you consent): how visitors use the site, via Google Analytics.
Why we use it
- To reply to your enquiry, send samples and quotations, and manage our business relationship with you
- To understand which products and pages buyers are interested in
- To protect the website from spam and misuse
We process enquiry data on the basis of your consent, given when you submit a form, and for the legitimate purpose of responding to your request. We do not sell your personal data.
Who we share it with
- Our website hosting provider (Cloudways / DigitalOcean) and our email service, which store and deliver data on our behalf
- A customer-relationship (CRM) tool, if we use one to manage enquiries
- Authorities, where required by law
Some providers may store data outside India. Where they do, we take reasonable steps to keep it protected.
How long we keep it
We keep enquiry records for as long as needed to respond and to manage any resulting business, and then for up to 3 years for record-keeping, after which they are deleted or anonymised. Spam submissions are deleted after 30 days.
Cookies
The site uses only essential cookies and browser storage needed for it to work, for example to remember which page you arrived on when you send an enquiry. Analytics cookies are used only after you accept them.
Your rights
You can ask us to access, correct or erase your personal data, withdraw your consent, or raise a grievance. Email info@desirefoods.in with the subject “Privacy request” and we will respond within a reasonable time, as required by law.
Grievance officer
Grievance Officer, Desire Gourmet Private Limited, Rohisa, Mahuva–Bhavnagar National Highway, Mahuva 364290, Gujarat, India. Email: info@desirefoods.in · Phone: +91 99987 43333. We aim to acknowledge requests within 7 days and resolve them within 30 days.
Changes
We may update this policy. The latest version is always on this page. Last updated: 5 November 2026.